Thelin Co., Inc. Little Gnome Pellet Heater

Product Type: Free Standing Pellet Stove
Brand: Thelin Co. Inc.
Description:

 Pellet-burning stove heater best for warming up small homes. Occupies very small space, tastefully designed.

  • Heats up to 750 square feet
  • Hopper holds up to 26 lbs.
  • Heating capacity: 21,600 BTU
  • Mobile-home and alcove approved

Comments

  1. Anonymous Says:

    Owner since 2008-
    If you are considering a Parlour3000 or a Gnome, I highly recommend looking into another company and stove.
    ( The Plus comments below are directed at the OLD Thelin Company here is the scoop on the current company.)

    The new owners offer little support, often rudely referring you back to a dealer. The dealers are few and far between, and the results of a poorly set up dealerships, end up making for over-priced parts, and NO competition.
    An average part for a blower is around 240.00 and for a FEED MOTOR, which is a Very small 12 volt motor, over 330.00.THe reasoning (as explained by the factory folks)is that "People don't know how to properly replace parts, so we sell them the WHOLE assembly"
    Factor this in to the over- all cost of this stove, and you have an Albatross.
    I will not purchase another Theilen/ product again.

  2. Anonymous Says:

    Serves me right for buying a stove for its looks. Have owned the stove for 7 years and once a year, every year for 7 years have had to have extensive and expensive repairs. Replacing the auger motor 4 times, circuit boards, electrical issues. Now, less than a week before chrismtas the fan motor has gone bezerk, will only run in clean-out mode, have to unplug it to turn it off, and my daughter and I have moved in with Grandma until we can get it fixed. I could have bought an ugly black pellet stove that simply works for all the money I have sunk into this beautiful yet unreliable piece of junk.

  3. Anonymous Says:

    I purchased my Gnome in 2005. It troubled me in 2007, paid $350 to the dealers "repairman" who supposedly replaced a circuit board and sensors without improvement. I tore the unit down myself and found 2 problems. I spoke with Thelin who I convinced to send me the parts at dealer cost. It worked like a champ for another year now overheats and shuts down. Yes its clean. Yes its a well made piece of crap due to electronic failures. Yes its been an eyepiece since 2009. I don't think its meant to really use to heat anything.

  4. Anonymous Says:

    I have been using my Gnome since Jan 2009. Since I have it controlled by a thermostat, the stove ignites about once an hour when in use. The result is that I replace the ingniter tube once a year. I like the stove very much. It keeps my 700 sq ft cabin quite comfortable. Even with the cost of a new igniter tube, it is still much less expensive per year than electricity or propane to heat my place in the foothills of the Cascade Mountains.

  5. Anonymous Says:

    I bought my Gnome in 2004, and this season is the first I have had a problem with it. It broke a blade of the combustion fan (rusted off due to humidity during the off season). I'm currently in search of a new fan blade, and possible might need to replace the motor also since the collar that holds the blade on is also quite rusty and not sure if it going to come off or not.

    Overall I am very happy with my stove, and has more than paid for itself in energy savings compared to my oil furnace.

  6. Anonymous Says:

    If you don't order one from thelin then I have one I can ship to you for the cost of postage. I suggest buying the entire combustion motor assembly then you will be good for another 7 years.

  7. Anonymous Says:

    We've had a Thelin Gnome since 1997. (We bought a second one in 2006). GREAT pellet stove! No repairs on either stove and we use 2 tons of pellets per year. The standard 12 volt battery back-up system saved us during a 5 day ice storm power outage. I really appreciate the self-cleaning control feature.

    While neither stove has needed repair, I've read many references on the web regarding the exceptional factory customer service the Thelin Company provides. You'll find several comments about Mr. Jay Thelin taking customer calls directly and enthusiastically. ...

    In my opinion, a fine product from an exceptional company.

  8. Anonymous Says:

    I had a problem with my Thelin shutting down and blowing smoke in the house. The Tech support personal had me change senors, circuit packs without success. You can't buy parts from Thelin they force you to buy the parts from the dealers. The dealers make the parts up as much as 100 percent. After $320 dollars I pull the stove and made a end table out of it. Beautiful piece of art but a poor pellet stove.

  9. Anonymous Says:

    We bought a Thelin Parlour pellet stove from them for over $3400 not even 2 years ago. It is the biggest piece of crap we have ever bought. Replaced THREE ignitors, a chip in the board and not it is not running again. I want to sell it but don't have the heart to saddle someone else with this piece of junk. It will be the most expensive decoration that we have ever bought.

  10. Anonymous Says:

    This stove is terrible. Backflow blows smoke into the room. Won't stay lit. Has had multiple new modules and vent caps, no luck. Will never by another Thelin product again!!!

  11. Anonymous Says:

    I totally agree . I wrote a review on their web site .I've had nothing but problems with this stove , Parlour 3000.